Data Protection Policy
SendMyWay Data Protection Policy
Introduction
SendMyWay is committed to protecting the privacy and security of personal data entrusted to us by our customers, clients, and other individuals. This Data Protection Policy outlines our commitment to compliance with data protection laws and regulations, including the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018.
​Scope
This policy applies to all personal data processed by SendMyWay in the course of our business activities, including data collected through our website, helpline calls, and email communications.
Lawful Basis for Processing
SendMyWay will only process personal data where there is a lawful basis for doing so, as defined by applicable data protection laws. This may include the necessity of processing for the performance of a contract, compliance with legal obligations, protection of vital interests, consent, or legitimate interests pursued by SendMyWay or a third party.
​Data Collection and Use
​SendMyWay will only collect personal data that is necessary for the purposes for which it is being processed. Personal data will be processed fairly, lawfully, and transparently. We will inform individuals about the purposes of processing and obtain consent where required.
Data Security
​SendMyWay implements appropriate technical and organizational measures to ensure the security of personal data. This includes safeguards such as encryption, access controls, regular security assessments, and staff training on data protection best practices.
​Data Subject Rights
SendMyWay respects the rights of data subjects, including the right to access, rectification, erasure, restriction of processing, data portability, and the right to object to processing. Data subjects can exercise their rights by contacting SendMyWay's Data Protection Officer.
​Data Breach Response
​SendMyWay has procedures in place to detect, investigate, and respond to personal data breaches. In the event of a breach, SendMyWay will assess the severity of the breach, notify the ICO and affected individuals where necessary, and take appropriate measures to mitigate any adverse effects.
Third-Party Processing
​SendMyWay may engage third-party service providers to assist in the processing of personal data. Any such processing will be governed by data processing agreements that ensure the third party's compliance with data protection laws and regulations.
​Data Retention
​SendMyWay will retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When personal data is no longer needed, it will be securely disposed of or anonymized
Policy Review
​This Data Protection Policy will be reviewed and updated regularly to ensure ongoing compliance with data protection laws and regulations and to reflect changes in SendMyWay's business practices.
​Contact Information
If you have any questions or concerns about SendMyWay's data protection practices or wish to exercise your data subject rights, please contact our Data Protection Officer at
Admin SendMyWay
12 Bark Hart Road
Orpington
Kent
BR60QD